Above the line promotion
“Time is money, especially when you are talking to a lawyer or buying a commercial.”
- Frank Dane (1885 - 1957), British actor
Above the line (ATL) promotion refers to paid-for marketing communications through the use of independent mass media. Examples include the use of advertisements on television, radio, cinemas, billboards, magazines and national newspapers. Hence, control and responsibility of ATL promotion is passed to another organization (such as commercial radio stations or magazine publishers).
The main advantage of using ATL promotion is the potential to reach a very large audience of potential customers. For example, the Super Bowl in the US is watched by over 100 million people, with ticket prices going up to around $7,000. However, ATL promotion is very expensive and is largely untargeted (so many adverts are irrelevant to viewers). To advertise during the Super Bowl costs millions of dollars.
Take a look at this article in Advertising Age to read more about the costs of advertising – apparently, the cost of a 30-second television advert on CBS during an NBA game was a staggering $1.55 million!
Whilst the Business Management guide does not specify particular examples of ATL promotional methods, typical platforms used by businesses include: (1) television, (2) radio, (3) cinema, (4) magazines, (5) newspapers, (6) outdoor advertising, and (7) celebrity endorsements.
elevision advertising benefits from the impact of sight, sound and motion to engage its audience. Indeed, some television adverts have been known to connect emotionally with viewers. Its main benefit, however, is the potential to reach a very large audience (more so than radio or newspaper advertising). Quite often, television adverts are repeated in order to capture the attention of viewers to remind them of the firm and its products. Marketers can target specific consumer groups by advertising during specific times, such as advertising products aimed at children during after-school hours.
The key limitation of TV adverts is the huge expense. Television advertising is not suitable for small businesses or though with a lack of liquidity. Viewers might ‘channel hop’ during commercial breaks by skipping between channels (thereby intentionally missing the adverts). Hence, TV are usually effective only when the advert is screened regularly over a period of time. Finally, as TV adverts are short (due to the high expense), only a limited amount of information can be contained in the advert.
Commercial radio allows marketer to reach a large audience, often on a national scale. It can also allow marketers to target specific groups of listeners, such as teenagers, commuters or the elderly. Key advantage for listeners are that the radio broadcasts are free, and they can multi-task whilst listening to the radio (or radio adverts), such as drivers commuting to/from work and students studying whilst listening to the radio. Digital radio has given marketers greater opportunities for ATL promotion, especially as users can listen to the radio station on their computers and mobile devices.
However, radio adverts are limited by the lack of visual stimulus for the listener, so these adverts may not be as effective as audio-visual adverts on television or the cinema. The cost of radio adverts can also be expensive due to the potential to reach a very large audience.
There is a captured audience of potential customers in the cinema; for many customers, the adverts and movie trailers are part of the cinema ‘experience’. In some countries, movies are paused half way through (an intermission or commercial break) with adverts being shown. The adverts can have a high impact due to the audio-visual effects on a large screen and sophisticated sound system. Marketers can target specific audiences, based on the type of movie being shown.
However, some customers are deliberately late as they do not like to watch the adverts prior to the screening of the film. Those who arrive on time may be passive to the adverts as customers talk to their friends or consume food and drinks during the screening of the adverts. The impact or message of the advert may be lost or easily forgotten after the audience has watched the entire film.
ATL Activity 1 (Research skills) - Product placement in movies
Investigate the use of product placements used in the movies industry. Be prepared to share your answers with the rest of the class.
Click here to see an example.
This screenshot is from Gemini Man (2019), directed by Ang Lee and starring Will Smith. In this scene early on in the movie, it can be clearly seen that the actors are having a discussion over a drink of Coca-Cola and Stella Artois. Both brands were on screen in this scene for 30 consecutive seconds.
Other product placements used in this movie include:
Apple iPhone (smartphone)
Apple MacBook Pro (laptop)
Blackberry (smartphone)
Budweiser (beer)
Hoegaarden (beer)
Land Rover Discovery (SUV motor vehicle)
Lays (crisps / potato chips)
Tesla Model S (e-vehicle)
Magazine advertisements enable marketers to gain direct access to specific customer target groups, e.g., specialist magazines for enthusiasts of health, motor sports, fishing, fashion and computers.
Adverts in magazines tend to have a longer shelf life than newspapers or brochures as people do not generally throw away their specialist magazines so quickly. Some magazines, such as National Geographic and Good Housekeeping, and have a high readership rate, so adverts can reach a large global audience.
However, glossy adverts that often feature celebrities endorsing a particular product in highly popular magazines are costly. There is no direct way to measure the effectiveness of these adverts in terms of sales uptake. Forward planning is needed as adverts often need to placed 6 months in advance of the publication issue. Many magazines use paid-for advertisements to help keep down the cost and price of their publications, but this can cause advertising clutter for the readers.
Newspapers have the potential to reach a large number of people in a particular geographic region. Some newspapers are able to reach a national audience, and online versions of these newspapers can have a global reach. Like magazines, adverts in newspapers can also be referred to at a later date.
However, adverts in newspapers often compete for the attention of readers as there are so many adverts in a typical newspaper. Like magazines, many newspapers use funds from newspaper adverts to keep down the price of the newspapers for their readers. In addition, newspaper adverts tend to have a relatively short life span because the papers are usually only read just the once.
Digital displays in Piccadilly Circus, London, UK
Adverts on large billboard displays can capture the attention of passers-by and drivers. They act as a constant reminder to potential customers about a firm’s products or services, especially commuters or travellers who pass the same route (location) on a regular basis. Digital billboard displays can have an even greater appeal due to the use of moving images.
However, many outdoor adverts (such as traditional billboards and adverts on public buses) are static and rely on images (so cannot show much information). Outdoor advertising media (such as posters and billboard adverts) are prone to damage from vandalism or extreme weather conditions.
‘Busvertising’ is a form of above the line promotion
ATL Activity 2 - The use of outdoor advertising
Marketers use an array of promotional strategies to capture the attention of customers. Click the link here to read this interesting article about the use of outdoor advertising – methods, tactics and tips.
Celebrity endorsement (or celebrity branding) refers to the use of celebrities (such as famous film stars, musicians and sports personalities) to promote a brand or organization. For example, celebrities used by Pepsi to endorse its products have included: Britney Spears, David Beckham, Beyoncé, One Direction, Nicole Kidman, Jessica Alba, and Michael Jackson. This strategy helps customers to remember certain products and brands when they watch or listen to their favourite celebrities, thus building brand awareness and helping to increase sales revenues.
Celebrity endorsements can be an effective form of promotion and help to build brand value. Nike’s association with sports such as tennis, golf, football and basketball have generated billions of dollars of annual sales. Nike has also been successful in expanding in new markets as a result, which a significant number of customers buying Nike sports apparel for casual (rather than sporting) use.
However, celebrity endorsement can be extremely expensive. For example, some of the world's top athletes earn more from sponsorship contracts than they do from their professions. Furthermore, celebrity scandals often feature in the news media, e.g., negative cases involving alcohol, drugs, infidelity or crime. Such scandals can create a negative image for the brand that the celebrity is associated with (see Celebrity Fails case study below), thus negatively affecting sales of the branded product. Therefore, celebrity endorsement can be a vulnerable and risking strategy as the brand image can change if the celebrity gives himself or herself a bad name or reputation.
Stay up to date with celebrity endorsements by visiting the Adweek website here.
Case Study 2 - Celebrity Fails
Britney Spears made the reverse mistake of drinking Coke, instead of Pepsi who were paying her the big bucks – rumoured to be about $50 million!
David Beckham had an agreement to be the face of Motorola’s Aura phone, but this ended when the mass media exposed him using his Apple iPhone.
Revlon faced repercussions for actress Gal Gadot as the face of its "Live Boldly" campaign. The American beauty company was criticized for using Gadot who served in the Israeli armed forces for two years, as is required by Israeli law, before she entered show business. The association with Gadot, a former winner of the Miss Israel competition, was seen as controversial due to Revlon's campaign message of inclusivity.
Brazilian soccer star Ronaldinho appeared at a press conference drinking Pepsi despite a US$750,000 endorsement deal with Coca-Cola.
After more than 13 women came forward claiming to have had an affair with golfer Tiger Woods, his clean image was shaken. His infidelity cost him millions of dollars in pulled endorsement deals with brands such as Tag Heuer, Gatorade, and Accenture.
This short, but entertaining video clip discusses whether celebrity endorsement is an effective promotion strategy:
Top tip!
Be a critical thinker - Is celebrity endorsement really an ATL promotional strategy?
It can be argued, as with other examples of promotional strategies, that celebrity endorsement can be both ATL and BTL marketing.
Above the line (ATL) promotion uses traditional, paid-for mass-media formats such as television advertisements, radio commercials, and print media featuring celebrities who endorse a particular organization or brand.
Below the line (BTL) promotion refers to more targeted, non-mass-media platforms such as publicity events, sales promotions, product launch, and public relations. Celebrity endorsements based on these types of media are considered as BTL.
In the case of high-profile celebrities backed by large multinational companies, both ATL and BTL campaigns are used, i.e., celebrity endorsements can also be categorized as through the line (TTL) promotion! For example, a famous celebrity actor could be featured in a series of television adverts for an upcoming blockbuster movie as well as making an appearance at public relations events to promote the movie.
Key concept - Ethics
For details about how marketers fool us with their marketing, read this interesting article, titled “The Art of Deceptive Advertising”.
Read this Business Insider article about Red Bull being sued for $13 million due to false and misleading advertising claims that their drinks "give you wings".
What additional examples can you find where marketers have been in trouble with the law over false or misleading advertising and promotional campaigns?
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