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Unit 5 - Operations Mgt

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  • Unit 5 - Operations Mgt

Unit 5 - Operations Management


Operations management (or production)

Operations management (also referred to as production) is essentially about ensuring that goods and services meet the needs and wants (desires) of customers.

This section of the IB Business Management syllabus examines a range of topics such as production methods, quality management, business location and crisis management.

Most of Topic 5 applies to HL students only, although both SL and HL students need to be able to make connections to the 4 "CESC" concepts: creativity, ethics, sustainability, and change.

Operations Management and conceptual understandings (from the guide):

  • Change in operations impacts other business activities

  •  Creative production process can disrupt the market

  •  Operational business changes may affect its ethical stance

  •  Sustainability ensures efficiency in business operations 

The recommended teaching hours from the IB for Unit 5 of the Business Management syllabus are as follows:

    SL = 15 hours*
    HL = 45 hours

* Note: this is the shortest unit in the syllabus for SL students.

The IB Business Management syllabus content for Unit 5 is outlined below. There are four topics for SL and nine topics for HL in Unit 5: Operations management.

Unit 5.1 - Introduction to operations management

Unit 5.1 - Introduction to operations management

This section of the syllabus covers the following assessment objective:

Unit 5.2 - Operations methods

Unit 5.2 - Operations methods

This section of the syllabus covers the following assessment objective:

(i) Job production

(ii) Batch production

(iii) Mass/flow production

(iv) Mass customization

Unit 5.3 - Lean production and quality management (HL only)

This section of the syllabus covers the following assessment objectives:

Unit 5.4 - Location

This section of the syllabus covers the following assessment objectives:

Unit 5.5 - Break-even analysis

Unit 5.5 - Break-even analysis

This section of the syllabus covers the following assessment objectives:

Unit 5.6 - Production planning (HL only)

This section of the syllabus covers the following assessment objectives:

Unit 5.8 - Research and development (HL only)

This section of the syllabus covers the following assessment objectives:

Unit 5.9 - Management information systems (HL only)

Unit 5.9 - Management information systems (HL only)

This section of the syllabus covers the following assessment objectives:

 Teacher only box

Unit 5.9 is a large section of Unit 5 with plenty of new content that we have not seen in previous iterations of the syllabus. It is important for teachers and students to focus on the Business Management aspects of management information systems, rather than the ICT or technical aspects of these topics.

If your school offers Digital Societies as a subject (or similar, such as ICT), then you could speak with these colleagues for additional support of the aforementioned topics.

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