Glossary
Glossary of key terms: Unit 1.3 Organizational objectives
Aims | These are the long-term aspirations of an organization. |
Ansoff Matrix | This is a strategic management tool, used to devise product and market growth strategies for an organization. |
Corporate social responsibility (CSR) | This is an organization’s decisions and actions that impact society in a positive way. |
Diversification | A growth strategy in the Ansoff matrix, which involves a business launching new products in new markets, such as Honda (motor vehicles) manufacturing lawnmowers and jet planes. |
Ethical objectives | Organizational goals based on moral guidelines that determine decision-making. |
Ethics | These are moral guidelines or codes of practice which govern good organizational behaviour. |
Market development | A growth strategy in the Ansoff matrix which focuses on using customer loyalty to persuade them (and prospective customers) to buy a new product. |
Market penetration | A growth strategy in the Ansoff matrix that focuses on developing existing markets with existing products to increase sales revenue and market share. |
Mission statement | A succinct and motivating declaration of an organization’s purpose of existence, who they are, and what they do. |
Objectives | These are the clearly defined targets of a business in order to achieve its aims. They are often based on the SMART acronym – specific, measurable, agreed, realistic and time specific. |
Product development | This growth strategy in the Ansoff matrix that involves introducing new products to existing customers by developing or replacing current products. |
SMART objectives | Peter Drucker’s framework for setting organization objectives, which should be specific, measurable, agreed (or achievable), realistic (or relevant), and time bound. |
Strategy | Strategies are the ways in which a business plans to reach its long-term organizational aims. |
SWOT analysis | A strategic analysis tool that allows managers to assess the current situation facing an organization, including both internal factors and the external business environments. |
Tactic | The short-term methods, often on a daily basis, used to implement business strategy. |
Vision statement | An inspiring declaration of what an organization ultimately strives to be, or to achieve, in the distant future. |
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