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1.4 Smart quiz questions

 Quiz task

Unit 1.4 Smart quiz questions

Review your understanding of Unit 1.4 Stakeholders by taking this smart quiz. You will need to drag and drop the correct terms into the spaces provided in each question. There are 16 questions in total in this quiz. Do note that there are distractors (incorrect options) included as an extra challenge!

 

 Arbitration   independent   internal  shareholder  disagreeing  agreeing   Conciliation  stakeholder

   is a method of    conflict resolution with all stakeholder groups in conflict    to accept the decision or judgment of the    arbitrator.

Arbitration is a method of stakeholder conflict resolution with all stakeholder groups in conflict agreeing to accept the decision or judgment of the independent arbitrator.

 

 segment  consumers  customers  Suppliers  Competitors   industry   Task-forces

   are the firm’s rivals, which operate in the same    and contest for the same    .

Competitors are the firm’s rivals, which operate in the same industry and contest for the same customers.

 

 Conciliation   Litigation  finances  Arbitration  compatible  incompatible   interests  shareholder  stakeholder

   is a method of    conflict resolution which aims to align the    interests of different stakeholder groups by helping different parties to better understand each other’s    .

Conciliation is a method of stakeholder conflict resolution which aims to align the incompatible interests of different stakeholder groups by helping different parties to better understand each other’s interests.

 

 arguments   stakeholder   Objection  shareholder  incompatible   Conflict   disagreements    compatible 

 refers to the mutually exclusive and    interests of different    groups. If this is not managed, it often leads to protracted    , disputes, and arguments in the workplace.

Conflict refers to the mutually exclusive and incompatible interests of different stakeholder groups. If this is not managed, it often leads to protracted disagreements, disputes, and arguments in the workplace.

 

 Customers   Suppliers  investors  individuals   organization’s  money  products  Consumers

   are the firm’s clients,    and other businesses, who purchase the     goods and/or services. Their interests include competitive prices, fit-for-purpose     and overall value for    .

Customers are the firm’s clients, individuals and other businesses, who purchase the organization’s goods and/or services. Their interests include competitive prices, fit-for-purpose products and overall value for money.

 

 Directors   senior managers   behalf   owners  franchise operators  company  Producers  Supervisors 

   are the group of    who run a company on    of the     of the    .

Directors are the group of senior managers who run a company on behalf of the owners of the company.

 

 market  job security  price  Employees  career  Executives  product  Directors  remuneration package  self-actualization

    are the workers within an organization. Their interests include having    , a competitive    , a safe working environment, and opportunities for     development.

Employees are the workers within an organization. Their interests include having job security, a competitive remuneration package, a safe working environment, and opportunities for career development.

 

 operations  shareholder  Internal  stakeholder   External  profits  losses  suppliers

    stakeholders are    groups that are not directly involved in the running of an organization but have a direct interest in its    .

External stakeholders are stakeholder groups that are not directly involved in the running of an organization but have a direct interest in its operations.

 

 profits     investors   Finances  entrepreneurs  Financiers   Investors  debts  dividends  sales revenue

   are the financial institutions (such as banks) and individual    who provide an external source of finance for businesses. They are interested in the organization’s ability to generate    and to repay    .

Financiers are the financial institutions (such as banks) and individual investors who provide an external source of finance for businesses. They are interested in the organization’s ability to generate profits and to repay debts.

 

 stakeholders  employees  shareholders  suppliers  outsourced firms

Internal     are part of the organization, such as    , managers, directors, and    .

Internal stakeholders are part of the organization, such as employees, managers, directors, and shareholders.

 

 local   activities   local community  responsible   focus-group  jobs  sales revenues  profitable

A     refers to the general public and    businesses that have a direct interest in the    of the organization. They are interested in the firm’s ability to create     and to operate in a socially    way.

A local community refers to the general public and local businesses that have a direct interest in the activities of the organization. They are interested in the firm’s ability to create jobs and to operate in a socially responsible way.

 

 Managers       overseeing   operating    Directors  departments   Agents

   are the people hired to be responsible for    certain functions, operations, or    within an organization.

Managers are the people hired to be responsible for overseeing certain functions, operations, or departments within an organization.

 

  socialist opinions     concern  demand    public opinion  desired    Boycotting  Pressure groups   influence  Collective bargaining

 refers to individuals who come together or organizations that are set up for a common    . They aim to     government and     in order to create a   social change.

Pressure groups refer to individuals who come together or organizations that are set up for a common concern. They aim to influence government and public opinion in order to create a desired social change.

 

dividends   Stakeholders   invested  shares   Shareholders   limited liability  private limited  share  sales  selling

 are the people or organizations that have    in a     company. Their interest is financial, i.e. regular    and a higher     price.

Shareholders are the people or organizations that have shares in a limited liability company. Their interest is financial, i.e. regular dividends and a higher share price.

 

size  Shareholders   Stakeholders   performance   interest   Suppliers  goals

 are the individuals, organizations or groups with a vested    in the actions and outcomes of a specific organization. They are directly affected by the    of the business.

Stakeholders are the individuals, organizations or groups with a vested interest in the actions and outcomes of a specific organization. They are directly affected by the performance of the business.

 

provide   consumers  receiving   other   use  Suppliers   customers   businesses 

 are organizations that    the goods and support services for       . Their interests include    regular orders and receiving payments from their business     in a time manner.

Suppliers are organizations that provide the goods and support services for other businesses. Their interests include receiving regular orders and receiving payments from their business customers in a time manner.

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