Ladder of Feedback

Ladder of Feedback is a Harvard Project Zero thinking routine for providing feedback about a plan,dea or artefact.There are a number of steps:Step 1: ask questions to CLARIFY - to ensure you understand. Ensure that these questions are not thinly disguised criticisms.Step 2: state what you VALUE about the plan, idea or behaviour.Step 3: state your CONCERNS using language such as "how might you ..."

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