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href="../25471/glossary-organizational-structure.html" title="Glossary: Organizational structure">Glossary: Organizational structure</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21755/23-leadership-and-management.html" title="2.3 Leadership and management">2.3 Leadership and management</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../24733/glossary-leadership-management.html" title="Glossary: Leadership & Management">Glossary: Leadership & Management</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../24745/24-motivation.html" title="2.4 Motivation">2.4 Motivation</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../24719/glossary-motivation.html" title="Glossary: Motivation">Glossary: Motivation</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21757/25-organizational-culture-hl-only.html" title="2.5 Organizational culture (HL only)">2.5 Organizational culture (HL only)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25243/glossary-organizational-culture.html" title="Glossary: Organizational culture">Glossary: Organizational culture</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21758/26-industrialemployee-relations-hl-only.html" title="2.6 Industrial/employee relations (HL only)">2.6 Industrial/employee relations (HL only)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25125/glossary-industrialemployee-relations.html" title="Glossary: Industrial/employee relations">Glossary: Industrial/employee relations</a></li></ul></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../21670/unit-3.html" title="Unit 3">Unit 3</a></li><ul class="level-2 "><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21744/31-sources-of-finance.html" title="3.1 Sources of finance">3.1 Sources of finance</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../24501/glossary-sources-of-finance.html" title="Glossary: Sources of finance">Glossary: Sources of finance</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21745/32-costs-and-revenues.html" title="3.2 Costs and revenues">3.2 Costs and revenues</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22092/glossary-costs-revenues.html" title="Glossary: Costs & revenues">Glossary: Costs & revenues</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21746/33-break-even-analysis.html" title="3.3 Break-even analysis">3.3 Break-even analysis</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22270/contribution-analysis.html" title="Contribution analysis">Contribution analysis</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22093/glossary-break-even-analysis.html" title="Glossary: Break-even analysis">Glossary: Break-even analysis</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21747/34-final-accounts.html" title="3.4 Final accounts">3.4 Final accounts</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../31367/glossary-final-accounts.html" title="Glossary: Final accounts">Glossary: Final accounts</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21748/35-profitability-and-liquidity-ratio-analysis.html" title="3.5 Profitability and liquidity ratio analysis">3.5 Profitability and liquidity ratio analysis</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25111/glossary-profitability-and-liquidity-ratio-analysis.html" title="Glossary: Profitability and liquidity ratio analysis">Glossary: Profitability and liquidity ratio analysis</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21749/36-efficiency-ratio-analysis-hl-only.html" title="3.6 Efficiency ratio analysis (HL only)">3.6 Efficiency ratio analysis (HL only)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25114/glossary-efficiency-ratios.html" title="Glossary: Efficiency ratios">Glossary: Efficiency ratios</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21750/37-cash-flow.html" title="3.7 Cash flow">3.7 Cash flow</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25118/cash-flow-forecasts.html" title="Cash flow forecasts">Cash flow forecasts</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../31376/glossary-cash-flow.html" title="Glossary: Cash flow">Glossary: Cash flow</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21751/38-investment-appraisal.html" title="3.8 Investment appraisal">3.8 Investment appraisal</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../31377/glossary-investment-appraisal-.html" title="Glossary: Investment appraisal ">Glossary: Investment appraisal </a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21752/39-budgets-hl-only.html" title="3.9 Budgets (HL only)">3.9 Budgets (HL only)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../31378/39-budgets-hl-only-glossary.html" title="3.9 Budgets (HL Only) Glossary">3.9 Budgets (HL Only) Glossary</a></li></ul></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../21684/unit-4.html" title="Unit 4">Unit 4</a></li><ul class="level-2 "><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21767/41-the-role-of-marketing.html" title="4.1 The role of marketing">4.1 The role of marketing</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25618/glossary-the-role-of-marketing.html" title="Glossary: The role of marketing">Glossary: The role of marketing</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21768/42-marketing-planning.html" title="4.2 Marketing planning">4.2 Marketing planning</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../28328/glossary-marketing-planning.html" title="Glossary: Marketing planning">Glossary: Marketing planning</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21769/43-sales-forecasting-hl-only.html" title="4.3 Sales forecasting (HL only)">4.3 Sales forecasting (HL only)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25713/glossary-sales-forecasting.html" title="Glossary: Sales forecasting">Glossary: Sales forecasting</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21713/44-market-research.html" title="4.4 Market research">4.4 Market research</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25208/glossary-market-research.html" title="Glossary: Market research">Glossary: Market research</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21770/45-the-four-ps.html" title="4.5 The four Ps">4.5 The four Ps</a></li><ul class="level-3 "><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="Product">Product</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../22627/glossary-product.html" title="Glossary: Product">Glossary: Product</a></li></ul><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22525/price.html" title="Price">Price</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../22548/glossary-price.html" title="Glossary: Price">Glossary: Price</a></li></ul><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22567/promotion.html" title="Promotion">Promotion</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../22704/45-promotion-glossary.html" title="4.5 Promotion - Glossary">4.5 Promotion - Glossary</a></li></ul><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22745/place.html" title="Place">Place</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../23813/45-place-glossary.html" title="4.5 Place - Glossary">4.5 Place - Glossary</a></li></ul></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21774/46-the-extended-marketing-mix-7-ps-hl.html" title="4.6 The extended marketing mix (7 Ps) (HL)">4.6 The extended marketing mix (7 Ps) (HL)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../23814/glossary-the-extended-marketing-mix-hl.html" title="Glossary: The extended marketing mix (HL)">Glossary: The extended marketing mix (HL)</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21772/47-international-marketing-hl-only.html" title="4.7 International marketing (HL only)">4.7 International marketing (HL only)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../23815/glossary-international-marketing-hl.html" title="Glossary: International Marketing (HL)">Glossary: International Marketing (HL)</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21773/48-e-commerce.html" title="4.8 E-commerce">4.8 E-commerce</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../23797/glossary-e-commerce.html" title="Glossary: E-commerce">Glossary: E-commerce</a></li></ul></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../21688/unit-5.html" title="Unit 5">Unit 5</a></li><ul class="level-2 "><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21937/51-the-role-of-operations-management.html" title="5.1 The role of operations management">5.1 The role of operations management</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../24843/glossary.html" title="Glossary">Glossary</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21938/52-production-methods.html" title="5.2 Production methods">5.2 Production methods</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../24848/glossary.html" title="Glossary">Glossary</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21939/53-lean-production-quality-management-hl.html" title="5.3 Lean production & quality management (HL)">5.3 Lean production & quality management (HL)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../24839/glossary-lean-production-and-quality-management.html" title="Glossary: Lean Production and quality management">Glossary: Lean Production and quality management</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21700/54-location.html" title="5.4 Location">5.4 Location</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../24959/glossary.html" title="Glossary">Glossary</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21695/55-production-planning-hl.html" title="5.5 Production planning (HL)">5.5 Production planning (HL)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25032/glossary-production-planning.html" title="Glossary: Production planning">Glossary: Production planning</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../33222/56-research-development-hl.html" title="5.6 Research & development (HL)">5.6 Research & development (HL)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../34014/glossary-research-development.html" title="Glossary: Research & Development">Glossary: Research & Development</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../21941/57-crisis-management-contingency-planning-hl.html" title="5.7 Crisis management & contingency planning (HL)">5.7 Crisis management & contingency planning (HL)</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../25042/glossary.html" title="Glossary">Glossary</a></li></ul></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../25115/cuegis.html" title="CUEGIS">CUEGIS</a></li><ul class="level-2 "><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="The 6 CUEGIS concepts">The 6 CUEGIS concepts</a></li><ul class="level-3 "><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="Ethics">Ethics</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../21954/mcdonalds-supersize-me.html" title="McDonald's - Supersize Me">McDonald's - Supersize Me</a></li></ul></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="The CUEGIS essay">The CUEGIS essay</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22876/planning-your-cuegis-essay.html" title="Planning your CUEGIS essay">Planning your CUEGIS essay</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../33806/paper-2-section-c-questions.html" title="Paper 2 Section C Questions">Paper 2 Section C Questions</a></li></ul></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../33959/the-ia.html" title="The IA">The IA</a></li><ul class="level-2 "><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="HL IA">HL IA</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22190/35-sample-research-questions-for-the-hl-ia.html" title="35 sample research questions for the HL IA">35 sample research questions for the HL IA</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22200/hl-ia-student-checklist.html" title="HL IA - Student Checklist">HL IA - Student Checklist</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../33508/ia-hl-poster.html" title="IA HL Poster">IA HL Poster</a></li></ul><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="SL IA">SL IA</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../22146/sl-ia-20-sample-titles.html" title="SL IA - 20 Sample Titles">SL IA - 20 Sample Titles</a></li><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../38181/faq-about-the-sl-ia.html" title="FAQ about the SL IA">FAQ about the SL IA</a></li></ul></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../22114/exams.html" title="Exams">Exams</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../22115/command-terms.html" title="Command Terms">Command Terms</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../36599/glossary-of-key-terms.html" title="Glossary of key terms">Glossary of key terms</a></li><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../38059/flashcards-revision.html" title="Flashcards - Revision">Flashcards - Revision</a></li><ul class="level-3 "><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../38060/flashcards-revision-unit-1.html" title="Flashcards - Revision (Unit 1)">Flashcards - Revision (Unit 1)</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38056/unit-11-revision-flashcards.html" title="Unit 1.1 Revision Flashcards">Unit 1.1 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38061/unit-12-revision-flashcards.html" title="Unit 1.2 Revision Flashcards">Unit 1.2 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38067/unit-13-revision-flashcards.html" title="Unit 1.3 Revision Flashcards">Unit 1.3 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38092/unit-14-revision-flashcards.html" title="Unit 1.4 Revision Flashcards">Unit 1.4 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38096/unit-15-revision-flashcards.html" title="Unit 1.5 Revision Flashcards">Unit 1.5 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38102/unit-16-revision-flashcards.html" title="Unit 1.6 Revision Flashcards">Unit 1.6 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38103/unit-17-revision-flashcards.html" title="Unit 1.7 Revision Flashcards">Unit 1.7 Revision Flashcards</a></li></ul><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../38114/flashcards-revision-unit-2.html" title="Flashcards - Revision (Unit 2)">Flashcards - Revision (Unit 2)</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38121/unit-21-revision-flashcards.html" title="Unit 2.1 Revision Flashcards">Unit 2.1 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38125/unit-22-revision-flashcards.html" title="Unit 2.2 Revision Flashcards">Unit 2.2 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38126/unit-23-revision-flashcards.html" title="Unit 2.3 Revision Flashcards">Unit 2.3 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38144/unit-24-revision-flashcards.html" title="Unit 2.4 Revision Flashcards">Unit 2.4 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38146/unit-25-revision-flashcards.html" title="Unit 2.5 Revision Flashcards">Unit 2.5 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38147/unit-26-revision-flashcards-hl-only.html" title="Unit 2.6 Revision Flashcards (HL only)">Unit 2.6 Revision Flashcards (HL only)</a></li></ul><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../38149/flashcards-revision-unit-3.html" title="Flashcards - Revision (Unit 3)">Flashcards - Revision (Unit 3)</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38153/unit-31-revision-flashcards.html" title="Unit 3.1 Revision Flashcards">Unit 3.1 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38154/unit-32-revision-flashcards.html" title="Unit 3.2 Revision Flashcards">Unit 3.2 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38182/unit-33-revision-flashcards.html" title="Unit 3.3 Revision Flashcards">Unit 3.3 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38183/unit-34-revision-flashcards.html" title="Unit 3.4 Revision Flashcards">Unit 3.4 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38191/unit-35-revision-flashcards.html" title="Unit 3.5 Revision Flashcards">Unit 3.5 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38192/unit-36-revision-flashcards-hl.html" title="Unit 3.6 Revision Flashcards (HL)">Unit 3.6 Revision Flashcards (HL)</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38193/unit-37-revision-flashcards.html" title="Unit 3.7 Revision Flashcards">Unit 3.7 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38194/unit-38-revision-flashcards.html" title="Unit 3.8 Revision Flashcards">Unit 3.8 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38195/unit-39-revision-flashcards.html" title="Unit 3.9 Revision Flashcards">Unit 3.9 Revision Flashcards</a></li></ul><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../38196/flashcards-revision-unit-4.html" title="Flashcards - Revision (Unit 4)">Flashcards - Revision (Unit 4)</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38198/unit-41-revision-flashcards.html" title="Unit 4.1 Revision Flashcards">Unit 4.1 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38203/unit-42-revision-flashcards.html" title="Unit 4.2 Revision Flashcards">Unit 4.2 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38217/unit-43-revision-flashcards.html" title="Unit 4.3 Revision Flashcards">Unit 4.3 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38218/unit-44-revision-flashcards.html" title="Unit 4.4 Revision Flashcards">Unit 4.4 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38219/unit-45a-product-revision-flashcards.html" title="Unit 4.5a Product Revision Flashcards">Unit 4.5a Product Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38220/unit-45b-price-revision-flashcards.html" title="Unit 4.5b Price Revision Flashcards">Unit 4.5b Price Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38221/unit-45c-promotion-revision-flashcards.html" title="Unit 4.5c Promotion Revision Flashcards">Unit 4.5c Promotion Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38222/unit-45d-promotion-revision-flashcards.html" title="Unit 4.5d Promotion Revision Flashcards">Unit 4.5d Promotion Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38223/unit-46-revision-flashcards-hl.html" title="Unit 4.6 Revision Flashcards (HL)">Unit 4.6 Revision Flashcards (HL)</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38224/unit-47-revision-flashcards-hl.html" title="Unit 4.7 Revision Flashcards (HL)">Unit 4.7 Revision Flashcards (HL)</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38225/unit-48-e-commerce-flashcards.html" title="Unit 4.8 E-commerce Flashcards">Unit 4.8 E-commerce Flashcards</a></li></ul><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../38232/flashcards-revision-unit-5.html" title="Flashcards - Revision (Unit 5)">Flashcards - Revision (Unit 5)</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38233/unit-51-revision-flashcards.html" title="Unit 5.1 Revision Flashcards">Unit 5.1 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38234/unit-52-revision-flashcards.html" title="Unit 5.2 Revision Flashcards">Unit 5.2 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38235/unit-53-revision-flashcards-hl.html" title="Unit 5.3 Revision Flashcards (HL)">Unit 5.3 Revision Flashcards (HL)</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38236/unit-54-revision-flashcards.html" title="Unit 5.4 Revision Flashcards">Unit 5.4 Revision Flashcards</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38237/unit-55-revision-flashcards-hl.html" title="Unit 5.5 Revision Flashcards (HL)">Unit 5.5 Revision Flashcards (HL)</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38238/unit-56-revision-flashcards-hl.html" title="Unit 5.6 Revision Flashcards (HL)">Unit 5.6 Revision Flashcards (HL)</a></li><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../38239/unit-57-revision-flashcards-hl.html" title="Unit 5.7 Revision Flashcards (HL)">Unit 5.7 Revision Flashcards (HL)</a></li></ul></ul><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../33830/formulae-quiz.html" title="Formulae Quiz">Formulae Quiz</a></li><li class=" parent" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="Paper 1 Pre-release case study">Paper 1 Pre-release case study</a></li><ul class="level-3 "><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../44969/n22-case-study-ele-plc.html" title="N22 Case Study (ELE PLC)">N22 Case Study (ELE PLC)</a></li><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="M22 (Peacewick Uni)">M22 (Peacewick Uni)</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../44106/additional-exam-questions-paper-1.html" title="Additional exam questions (Paper 1)">Additional exam questions (Paper 1)</a></li></ul><li class="" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="" href="../32840/may-2020-p-s-trawlers.html" title="May 2020 (P&S Trawlers)">May 2020 (P&S Trawlers)</a></li><li class=" parent" style="padding-left: 42px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="M23 Paper 1">M23 Paper 1</a></li><ul class="level-4 "><li class="" style="padding-left: 56px"><i class="expander fa fa-caret-right "></i><a class="" href="../47825/paper-1-svt-study-guide-shirin-karimi.html" title="Paper 1 SVT Study Guide (Shirin Karimi)">Paper 1 SVT Study Guide (Shirin Karimi)</a></li></ul></ul><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../26095/exam-study-tips-resources.html" title="Exam & Study tips (resources)">Exam & Study tips (resources)</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../31342/revision-exams-top-tips.html" title="Revision & Exams - Top tips">Revision & Exams - Top tips</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../47460/top-tips-for-m23-exams.html" title="Top Tips for M23 Exams">Top Tips for M23 Exams</a></li></ul></ul><li class=" parent std-toplevel" style="padding-left: 4px"><i class="expander fa fa-caret-right "></i><a class="" href="../43522/unit-1-intro-to-bm.html" title="Unit 1 - Intro to BM">Unit 1 - Intro to BM</a></li><ul class="level-1 "><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44034/11-what-is-a-business.html" title="1.1 What is a business?">1.1 What is a business?</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../../task/399681.html" title="1.2 Types of business entities">1.2 Types of business entities</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44041/13-business-objectives.html" title="1.3 Business objectives">1.3 Business objectives</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44044/14-stakeholders.html" title="1.4 Stakeholders">1.4 Stakeholders</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44045/15-growth-and-evolution.html" title="1.5 Growth and evolution">1.5 Growth and evolution</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44046/16-multinational-companies.html" title="1.6 Multinational companies">1.6 Multinational companies</a></li></ul><li class=" parent std-toplevel" style="padding-left: 4px"><i class="expander fa fa-caret-right "></i><a class="" href="../43530/unit-2-hrm.html" title="Unit 2 - HRM">Unit 2 - HRM</a></li><ul class="level-1 "><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44253/21-introduction-to-hrm.html" title="2.1 Introduction to HRM">2.1 Introduction to HRM</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44256/role-of-hrm.html" title="Role of HRM">Role of HRM</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44257/factors-that-influence-hr-planning.html" title="Factors that influence HR planning">Factors that influence HR planning</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44282/reasons-for-resistance-to-change.html" title="Reasons for resistance to change">Reasons for resistance to change</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44283/hr-strategies-for-reducing-the-impact-of-change-resistance-to-ch.html" title="HR strategies for reducing the impact of change & resistance to change">HR strategies for reducing the impact of change & resistance to change</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../45458/21-true-or-false-quiz.html" title="2.1 True or False quiz">2.1 True or False quiz</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../43677/21-glossary-of-key-terms.html" title="2.1 Glossary of key terms">2.1 Glossary of key terms</a></li></ul><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../43875/22-organizational-structure.html" title="2.2 Organizational structure">2.2 Organizational structure</a></li><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44338/23-leadership-and-management.html" title="2.3 Leadership and management">2.3 Leadership and management</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../45462/23-true-or-false-quiz.html" title="2.3 True or False Quiz">2.3 True or False Quiz</a></li></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../43829/24-motivation-and-demotivation.html" title="2.4 Motivation and demotivation">2.4 Motivation and demotivation</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44371/types-of-training.html" title="Types of training">Types of training</a></li></ul><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44390/25-organizational-corporate-culture-hl.html" title="2.5 Organizational (corporate) culture (HL)">2.5 Organizational (corporate) culture (HL)</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44247/26-communication.html" title="2.6 Communication">2.6 Communication</a></li></ul><li class=" parent std-toplevel" style="padding-left: 4px"><i class="expander fa fa-caret-right "></i><a class="" href="../43545/unit-3-finance.html" title="Unit 3 - Finance">Unit 3 - Finance</a></li><ul class="level-1 "><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44435/31-introduction-to-finance.html" title="3.1 Introduction to finance">3.1 Introduction to finance</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44431/31-introduction-to-finance-role-of-finance.html" title="3.1 Introduction to finance - role of finance">3.1 Introduction to finance - role of finance</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../45634/31-glossary-of-key-term.html" title="3.1 Glossary of key term">3.1 Glossary of key term</a></li></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44436/32-sources-of-finance.html" title="3.2 Sources of finance">3.2 Sources of finance</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44437/internal-sources-of-finance.html" title="Internal sources of finance">Internal sources of finance</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44450/external-sources-of-finance.html" title="External sources of finance">External sources of finance</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44479/appropriateness-of-sources-of-finance.html" title="Appropriateness of sources of finance">Appropriateness of sources of finance</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../45483/32-true-or-false-quiz.html" title="3.2 True or False Quiz">3.2 True or False Quiz</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../43688/32-glossary-of-key-terms.html" title="3.2 Glossary of key terms">3.2 Glossary of key terms</a></li></ul><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44486/33-costs-and-revenues.html" title="3.3 Costs and revenues">3.3 Costs and revenues</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44492/34-final-accounts.html" title="3.4 Final accounts">3.4 Final accounts</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44593/35-profitability-liquidity-ratio-analysis.html" title="3.5 Profitability & liquidity ratio analysis">3.5 Profitability & liquidity ratio analysis</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44627/36-efficiency-ratio-analysis-hl-only.html" title="3.6 Efficiency ratio analysis (HL only)">3.6 Efficiency ratio analysis (HL only)</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44493/37-cash-flow.html" title="3.7 Cash flow">3.7 Cash flow</a></li><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44515/38-investment-appraisal.html" title="3.8 Investment appraisal">3.8 Investment appraisal</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44519/net-present-value-npv-hl.html" title="Net present value (NPV) (HL)">Net present value (NPV) (HL)</a></li></ul><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44564/39-budgets-hl.html" title="3.9 Budgets (HL)">3.9 Budgets (HL)</a></li></ul><li class=" parent std-toplevel" style="padding-left: 4px"><i class="expander fa fa-caret-right "></i><a class="" href="../43547/unit-4-marketing.html" title="Unit 4 - Marketing">Unit 4 - Marketing</a></li><ul class="level-1 "><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44637/41-introduction-to-marketing.html" title="4.1 Introduction to marketing">4.1 Introduction to marketing</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../43823/42-marketing-planning.html" title="4.2 Marketing planning">4.2 Marketing planning</a></li><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44660/43-sales-forecasting-hl.html" title="4.3 Sales forecasting (HL)">4.3 Sales forecasting (HL)</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44669/benefits-limitations-of-sales-forecasting.html" title="Benefits & limitations of sales forecasting">Benefits & limitations of sales forecasting</a></li></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44679/44-market-research.html" title="4.4 Market research">4.4 Market research</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44680/why-how-organizations-carry-out-market-research.html" title="Why & how organizations carry out market research">Why & how organizations carry out market research</a></li></ul><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44720/45-the-seven-ps-of-the-marketing-mix.html" title="4.5 The seven Ps of the marketing mix">4.5 The seven Ps of the marketing mix</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44740/451-product.html" title="4.5.1 Product">4.5.1 Product</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../44782/453-promotion.html" title="4.5.3 Promotion">4.5.3 Promotion</a></li></ul><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44697/46-international-marketing-hl.html" title="4.6 International marketing (HL)">4.6 International marketing (HL)</a></li></ul><li class="current parent std-toplevel" style="padding-left: 4px"><i class="expander fa fa-caret-right fa-rotate-90"></i><a class="" href="unit-5-operations-mgt.html" title="Unit 5 - Operations Mgt">Unit 5 - Operations Mgt</a></li><ul class="level-1 expanded"><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44817/51-introduction-to-operations-management.html" title="5.1 Introduction to operations management">5.1 Introduction to operations management</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44812/52-operations-methods.html" title="5.2 Operations methods">5.2 Operations methods</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44861/53-lean-production-quality-management-hl.html" title="5.3 Lean production & quality management (HL)">5.3 Lean production & quality management (HL)</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44840/55-break-even-analysis.html" title="5.5 Break-even analysis">5.5 Break-even analysis</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../44890/56-production-planning-hl.html" title="5.6 Production planning (HL)">5.6 Production planning (HL)</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../45242/57-crisis-management-contingency-planning-hl.html" title="5.7 Crisis management & contingency planning (HL)">5.7 Crisis management & contingency planning (HL)</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../45669/59-management-information-systems-hl.html" title="5.9 Management Information Systems (HL)">5.9 Management Information Systems (HL)</a></li></ul><li class=" parent std-toplevel" style="padding-left: 4px"><i class="expander fa fa-caret-right "></i><a class="" href="../43603/exams.html" title="Exams">Exams</a></li><ul class="level-1 "><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../43740/command-terms.html" title="Command terms">Command terms</a></li><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../45612/glossary-of-key-terms.html" title="Glossary of key terms">Glossary of key terms</a></li></ul><li class=" parent std-toplevel" style="padding-left: 4px"><i class="expander fa fa-caret-right "></i><a class="" href="../33955/the-core.html" title="The Core">The Core</a></li><ul class="level-1 "><li class=" parent" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="std-disabled" href="#" title="The EE">The EE</a></li><ul class="level-2 "><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../32857/ee-planning-form.html" title="EE Planning form">EE Planning form</a></li><li class="" style="padding-left: 28px"><i class="expander fa fa-caret-right "></i><a class="" href="../37390/managing-the-ee-process.html" title="Managing the EE process">Managing the EE process</a></li></ul><li class="" style="padding-left: 14px"><i class="expander fa fa-caret-right "></i><a class="" href="../25192/tok-bm.html" title="TOK & BM">TOK & BM</a></li></ul><li 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<div id="main-column" class="span9"> <article id="unit-5-operations-mgt" style="margin-top: 16px;">
<h1 class="section-title">Unit 5 - Operations Mgt</h1>
<ul class="breadcrumb"><li><a title="Home" href="../../../businessmanagement.html"><i class="fa fa-home"></i></a><span class="divider">/</span></li><li><span class="active">Unit 5 - Operations Mgt</span></li></ul>
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<div class="panel panel-has-footer" style="box-shadow: rgba(17, 0, 51, 0.3) 0px 10px 30px -15px; border-color: rgb(61, 30, 128);"><div class="panel-heading" style="background-color: rgb(61, 30, 128);"><a class="expander pull-right" href="#"><span class="fa fa-plus"></span></a><div><p><strong><span style="font-family:arial,helvetica,sans-serif;">Unit 5 - Operations Management</span></strong></p></div></div><div class="panel-footer" style="background-color: rgb(247, 245, 250);"><div><div class="polaroid-left"><span style="font-family:arial,helvetica,sans-serif;"><img alt="" height="155" src="../../../ib/businessmanagement/images/ops-mgt.png" width="249"><br><span style="color:#696969;"><em>Operations management (or production)</em></span></span></div><p><span style="font-family:arial,helvetica,sans-serif;"><strong>Operations management </strong>(also referred to as <strong>production</strong>) is essentially about ensuring that goods and services meet the needs and wants (desires) of customers.</span></p><p><span style="font-family:arial,helvetica,sans-serif;">This section of the IB Business Management syllabus examines a range of topics such as production methods, quality management, business location and crisis management.</span></p><p><span style="font-family:arial,helvetica,sans-serif;">Most of Topic 5 applies to HL students only, although both SL and HL students need to be able to make connections to the 4 "CESC" concepts: <span style="font-family:arial,helvetica,sans-serif;"></span> <a href="https://www.thinkib.net/businessmanagement/page/43633/creativity" title="Concepts » Creativity">creativity</a>, <a href="https://www.thinkib.net/businessmanagement/page/43631/ethics" title="Concepts » Ethics">ethics</a>, <a href="https://www.thinkib.net/businessmanagement/page/43435/sustainability" title="Concepts » Sustainability">sustainability</a>, and <a href="https://www.thinkib.net/businessmanagement/page/43668/change" title="Concepts » Change">change</a>.</span></p><hr class="hidden"><div class="row-fluid"><div class="span6"><ul class="branded"><li><p><span style="font-family:arial,helvetica,sans-serif;"> <a href="../44817/51-introduction-to-operations-management.html" title="New syllabus 2022 » Unit 5 - Operations Management (WIP) » 5.1 Introduction to operations management">5.1 Introduction to operations management</a></span></p></li><li><p><span style="font-family:arial,helvetica,sans-serif;"> <a href="../44812/52-operations-methods.html" title="New syllabus 2022 » Unit 5 - Operations Management (WIP) » 5.2 Operations methods">5.2 Operations methods</a></span></p></li><li><p><span style="font-family:arial,helvetica,sans-serif;"> <a href="../44861/53-lean-production-quality-management-hl.html" title="New syllabus 2022 » Unit 5 - Operations Management (WIP) » 5.3 Lean production & quality management (HL)">5.3 Lean production & quality management</a> (HL only)</span></p></li><li><p><span style="font-family:arial,helvetica,sans-serif;"> <a href="https://www.thinkib.net/businessmanagement/page/44373/54-location" title="New syllabus 2022 » Unit 5 - Operations Management (WIP) » 5.4 Location">5.4 Location</a></span></p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/44840/55-break-even-analysis" title="New syllabus 2022 » Unit 5 - Operations Management (WIP) » 5.5 Break-even analysis">5.5 Break-even analysis</a></p></li></ul></div><div class="span6"><ul class="branded"><li><p><span style="font-family:arial,helvetica,sans-serif;"> <a href="https://www.thinkib.net/businessmanagement/page/44416/56-production-planning-hl" title="New syllabus 2022 » Unit 5 - Operations Management (WIP) » 5.6 Production planning (HL)">5.6 Production planning</a> <span style="font-family:arial,helvetica,sans-serif;">(HL only)</span></span></p></li><li><p><span style="font-family:arial,helvetica,sans-serif;"> <a href="https://www.thinkib.net/businessmanagement/page/45242/57-crisis-management-contingency-planning-hl" title="Unit 5 - Operations Mgt » 5.7 Crisis management & contingency planning (HL)">5.7 Crisis management and contingency planning (HL only)</a> (HL only)</span></p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/45356/58-research-development-hl" title="Unit 5 - Operations Mgt » 5.8 Research & development (HL)">5.8 Research and development</a> (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/45669/59-management-information-systems-hl" title="Unit 5 - Operations Mgt » 5.9 Management Information Systems (HL)">5.9 Management information systems</a> (HL only)</p></li></ul></div></div><hr class="hidden"><p><span style="font-family:arial,helvetica,sans-serif;">Operations Management and conceptual understandings (from the guide):</span></p><ul><li><p><span class="snippet-fa fa fa-exchange fa-lg" style="color: rgb(103, 7, 124);"> </span> <strong>Change </strong>in operations impacts other business activities</p></li><li><p><span class="snippet-fa fa fa-cubes fa-lg" style="color: rgb(103, 7, 124);"> </span> <strong>Creative </strong>production process can disrupt the market</p></li><li><p><span class="snippet-fa fa fa-check-circle-o fa-lg" style="color: rgb(103, 7, 124);"> </span> Operational business changes may affect its <strong>ethical </strong>stance</p></li><li><p><span class="snippet-fa fa fa-leaf fa-lg" style="color: rgb(103, 7, 124);"> </span> Sustainability ensures efficiency in business operations </p></li></ul></div></div></div><p>The recommended teaching hours from the IB for Unit 5 of the Business Management syllabus are as follows:</p><p> SL = 15 hours*<br> HL = 45 hours</p><p>* <em>Note: </em>this is the shortest unit in the syllabus for SL students.</p><p>The IB Business Management syllabus content for Unit 5 is outlined below. There are four topics for SL and nine topics for HL in Unit 5: Operations management.</p><div class="panel panel-has-footer" style="box-shadow: rgba(17, 0, 51, 0.3) 0px 10px 30px -15px; border-color: rgb(61, 30, 128);"><div class="panel-heading" style="background-color: rgb(61, 30, 128);"><a class="expander pull-right" href="#"><span class="fa fa-plus"></span></a><div><p><strong><span style="font-family:arial,helvetica,sans-serif;"><a href="../21937/51-the-role-of-operations-management.html" title="Unit 5 » 5.1 The role of operations management"><span style="color:#FFFFFF;">Unit 5.1 - </span></a>Introduction to operations management<a href="../21937/51-the-role-of-operations-management.html" title="Unit 5 » 5.1 The role of operations management"><span style="color:#FFFFFF;"></span></a></span></strong></p></div></div><div class="panel-body"><div><p><img alt="" height="206" src="../../../ib/businessmanagement/images/overtime.jpg" width="313"></p><p><a href="https://www.thinkib.net/businessmanagement/page/44817/51-introduction-to-operations-management" title="New syllabus 2022 » Unit 5 - Operations Management (WIP) » 5.1 Introduction to operations management">Unit 5.1 - Introduction to operations management</a></p><p>This section of the syllabus covers the following assessment objective:</p><ul class="branded"><li><p><a href="https://www.thinkib.net/businessmanagement/page/44818/the-role-of-operations-management" title="Unit 5 - Operations Mgt » 5.1 Introduction to operations management » The role of operations management">The role of operations management</a> (AO2)</p></li></ul></div></div></div><div class="panel panel-has-footer" style="box-shadow: rgba(17, 0, 51, 0.3) 0px 10px 30px -15px; border-color: rgb(61, 30, 128);"><div class="panel-heading" style="background-color: rgb(61, 30, 128);"><a class="expander pull-right" href="#"><span class="fa fa-plus"></span></a><div><p><strong><span style="font-family:arial,helvetica,sans-serif;"><a href="../21938/52-production-methods.html" title="Unit 5 » 5.2 Production methods"><span style="color:#FFFFFF;">Unit 5.2 - </span></a>Operations methods<a href="../21938/52-production-methods.html" title="Unit 5 » 5.2 Production methods"><span style="color:#FFFFFF;"></span></a></span></strong></p></div></div><div class="panel-body"><div><p><img alt="" src="../../../ib/businessmanagement/images/bridge.jpg" style="width: 300px; height: 220px;"></p><p><a href="https://www.thinkib.net/businessmanagement/page/44812/52-operations-methods" title="New syllabus 2022 » Unit 5 - Operations Management (WIP) » 5.2 Operations methods">Unit 5.2 - Operations methods</a></p><p>This section of the syllabus covers the following assessment objective:</p><ul class="branded"><li>The following <a href="https://www.thinkib.net/businessmanagement/page/44815/operations-methods" title="Unit 5 - Operations Mgt » 5.2 Operations methods » Operations methods">operations methods</a> (AO3):</li></ul><div class="row-fluid"><div class="span6 col-left"><div><p style="margin-left: 40px;">(i) Job production</p><p style="margin-left: 40px;">(ii) Batch production</p></div></div><div class="span6"><div><p style="margin-left: 40px;">(iii) Mass/flow production</p><p style="margin-left: 40px;">(iv) Mass customization</p></div></div></div></div></div></div><div class="panel panel-has-footer" style="box-shadow: rgba(17, 0, 51, 0.3) 0px 10px 30px -15px; border-color: rgb(61, 30, 128);"><div class="panel-heading" style="background-color: rgb(61, 30, 128);"><a class="expander pull-right" href="#"><span class="fa fa-plus"></span></a><div><p><span style="font-family:arial,helvetica,sans-serif;"><a href="../21939/53-lean-production-quality-management-hl.html" title="Unit 5 » 5.3 Lean production & quality management (HL)"><span style="color:#FFFFFF;">Unit 5.3 - Lean production and quality management (HL only)</span></a></span></p></div></div><div class="panel-body"><div><p><img alt="" src="../../../ib/businessmanagement/images/time.jpg" style="width: 300px; height: 140px;"></p><p><a href="https://www.thinkib.net/businessmanagement/page/44861/53-lean-production-quality-management-hl" title="New syllabus 2022 » Unit 5 - Operations Management (WIP) » 5.3 Lean production & quality management (HL)">Unit 5.3 - Lean production and quality management</a> (HL only)</p><p>This section of the syllabus covers the following assessment objectives:</p><ul class="branded"><li><p><a href="https://www.thinkib.net/businessmanagement/page/44864/features-of-lean-production" title="Unit 5 - Operations Mgt » 5.3 Lean production & quality management (HL) » Features of lean production">The following features of lean production</a> (AO1): (i) less waste, and (ii) greater efficiency (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/44872/methods-of-lean-production" title="Unit 5 - Operations Mgt » 5.3 Lean production & quality management (HL) » Methods of lean production">The following methods of lean production</a> (AO2): (i) Continuous improvement (kaizen), and (ii) Just-in-time (JIT) (HL Only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/44874/cradle-to-cradle-design-manufacturing" title="Unit 5 - Operations Mgt » 5.3 Lean production & quality management (HL) » Cradle to cradle design & manufacturing">Features of cradle to cradle design and manufacturing</a> (AO2) (HL Only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/44875/quality-control-quality-assurance" title="Unit 5 - Operations Mgt » 5.3 Lean production & quality management (HL) » Quality control & quality assurance">Features of quality control and quality assurance (AO2) (HL Only)</a> (AO2) (HL Only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/44876/methods-of-managing-quality" title="Unit 5 - Operations Mgt » 5.3 Lean production & quality management (HL) » Methods of managing quality">The following methods of managing quality</a> (AO2): (i) Quality circle, (ii) Benchmarking, and (iii) Total quality management (TQM)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/44877/the-impact-of-lean-production-tqm" title="Unit 5 - Operations Mgt » 5.3 Lean production & quality management (HL) » The impact of lean production & TQM">The impact of lean production and TQM on an organization</a> (AO3)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/44878/national-international-quality-standards" title="Unit 5 - Operations Mgt » 5.3 Lean production & quality management (HL) » National & international quality standards">The importance of national and international quality standards</a> (AO2)</p></li></ul></div></div></div><div class="panel panel-has-footer" style="box-shadow: rgba(17, 0, 51, 0.3) 0px 10px 30px -15px; border-color: rgb(61, 30, 128);"><div class="panel-heading" style="background-color: rgb(61, 30, 128);"><div><p><span style="font-family:arial,helvetica,sans-serif;"><a href="../21700/54-location.html" title="Unit 5 » 5.4 Location"><span style="color:#FFFFFF;">Unit 5.4 - Location</span></a></span></p></div></div><div class="panel-body"><div><p><img alt="" src="../../../ib/businessmanagement/images/flags.jpg" style="width: 300px; height: 89px;"></p><p><a href="https://www.thinkib.net/businessmanagement/page/44373/54-location" title="New syllabus 2022 » Unit 5 - Operations Management (WIP) » 5.4 Location">Unit 5.4 - Location</a></p><p>This section of the syllabus covers the following assessment objectives:</p><ul class="branded"><li><p><a href="https://www.thinkib.net/businessmanagement/page/44374/reasons-for-a-specific-location-of-production" title="Unit 5 - Operations Mgt » 5.4 Location » Reasons for a specific location of production">The reasons for a specific location of production</a> (AO2)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/44827/ways-of-reorganizing-production" title="Unit 5 - Operations Mgt » 5.4 Location » Ways of reorganizing production">The following ways of reorganizing production, both nationally and internationally</a> (AO3): (i) outsourcing / subcontracting, (ii) offshoring, (iii) insourcing, and (iv) reshoring</p></li></ul></div></div></div><div class="panel panel-purple"><div class="panel-heading"><a class="expander pull-right" href="#"><span class="fa fa-plus"></span></a><div><p><strong><span style="font-family:arial,helvetica,sans-serif;"><a href="../21695/55-production-planning-hl.html" title="Unit 5 » 5.5 Production planning (HL)"><span style="color:#FFFFFF;">Unit 5.5 - </span></a>Break-even analysis<a href="../21695/55-production-planning-hl.html" title="Unit 5 » 5.5 Production planning (HL)"><span style="color:#FFFFFF;"></span></a></span></strong></p></div></div><div class="panel-body"><div><p><img alt="" src="../../../ib/businessmanagement/images/3-finance/beq-2.jpg" style="width: 320px; height: 194px;"></p><p><a href="https://www.thinkib.net/businessmanagement/page/44840/55-break-even-analysis" title="New syllabus 2022 » Unit 5 - Operations Management (WIP) » 5.5 Break-even analysis">Unit 5.5 - Break-even analysis</a></p><p>This section of the syllabus covers the following assessment objectives:</p><ul class="branded"><li><p><a href="https://www.thinkib.net/businessmanagement/page/44843/contribution" title="Unit 5 - Operations Mgt » 5.5 Break-even analysis » Contribution">Total contribution versus contribution per unit</a> (AO2)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/44848/aspects-of-break-even-analysis" title="Unit 5 - Operations Mgt » 5.5 Break-even analysis » Aspects of break-even analysis">A break-even chart and the following aspects of break-even analysis</a> (AO2, AO4): (i) Break-even quantity/point, (ii) Profit or loss, (iii) Margin of safety, (iv) Target profit output, (v) Target profit, and (vi) Target price</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/44851/changes-in-price-and-costs" title="Unit 5 - Operations Mgt » 5.5 Break-even analysis » Changes in price and costs">The effects of changes in price or cost</a> on the break-even quantity, profit, and margin of safety, using graphical and quantitative methods (AO2, AO4)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/44852/limitations-of-break-even-analysis" title="Unit 5 - Operations Mgt » 5.5 Break-even analysis » Limitations of break-even analysis">Limitations of break-even as a decision-making tool</a> (AO3)</p></li></ul></div></div><div class="panel-footer"><div></div></div></div><div class="panel panel-has-footer" style="box-shadow: rgba(17, 0, 51, 0.3) 0px 10px 30px -15px; border-color: rgb(61, 30, 128);"><div class="panel-heading" style="background-color: rgb(61, 30, 128);"><a class="expander pull-right" href="#"><span class="fa fa-plus"></span></a><div><p><span style="font-family:arial,helvetica,sans-serif;"><a href="../21695/55-production-planning-hl.html" title="Unit 5 » 5.5 Production planning (HL)"><span style="color:#FFFFFF;">Unit 5.6 - Production planning (HL only)</span></a></span></p></div></div><div class="panel-body"><div><p><img alt="" src="../../../ib/businessmanagement/images/factory.png" style="width: 300px; height: 157px;"></p><p><a href="https://www.thinkib.net/businessmanagement/page/44416/56-production-planning-hl" title="New syllabus 2022 » Unit 5 - Operations Management (WIP) » 5.6 Production planning (HL)">Unit 5.6 - Production planning</a> (HL only)</p><p>This section of the syllabus covers the following assessment objectives:</p><ul class="branded"><li><p><a href="https://www.thinkib.net/businessmanagement/page/44902/the-local-global-supply-chain-process" title="Unit 5 - Operations Mgt » 5.6 Production planning (HL) » The local & global supply chain process">The local and global supply chain process</a> (AO2) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/44922/the-difference-between-jit-jic" title="Unit 5 - Operations Mgt » 5.6 Production planning (HL) » The difference between JIT & JIC">The difference between JIT and just-in-case (JIC)</a> (AO3) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/44931/stock-control-charts" title="Unit 5 - Operations Mgt » 5.6 Production planning (HL) » Stock control charts">Stock control charts</a> based on the following (AO2, AO4): (i) Lead time, (ii) Buffer stock, (iii) Reorder level, and (iv) Reorder quantity (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/44970/capacity-utilization-rate" title="Unit 5 - Operations Mgt » 5.6 Production planning (HL) » Capacity utilization rate">Capacity utilization rate</a> (AO2, AO4) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/45125/defect-rate" title="Unit 5 - Operations Mgt » 5.6 Production planning (HL) » Defect rate">Defect rate</a> (AO2, AO4) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/43832/productivity" title="Unit 5 - Operations Mgt » 5.6 Production planning (HL) » Productivity">Productivit</a>y - Labour productivity, capital productivity, productivity rate, and operating leverage (AO2, AO4) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/45187/cost-to-buy-cost-to-make" title="Unit 5 - Operations Mgt » 5.6 Production planning (HL) » Cost to buy & Cost to make">Cost to buy (CTB)</a> (AO3, AO4) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/45187/cost-to-buy-cost-to-make" title="Unit 5 - Operations Mgt » 5.6 Production planning (HL) » Cost to buy & Cost to make">Cost to make (CTM</a>) (AO3, AO4) (HL only)</p></li></ul></div></div></div><div class="panel panel-has-footer" style="box-shadow: rgba(17, 0, 51, 0.3) 0px 10px 30px -15px; border-color: rgb(61, 30, 128);"><div class="panel-heading" style="background-color: rgb(61, 30, 128);"><a class="expander pull-right" href="#"><span class="fa fa-plus"></span></a><div><p><span style="font-family:arial,helvetica,sans-serif;"><a href="https://www.thinkib.net/businessmanagement/page/21941/57-crisis-management-contingency-planning-hl" title="Unit 5 » 5.7 Crisis management & contingency planning (HL)"><span style="color:#FFFFFF;">Unit 5.7 - Crisis management and contingency planning (HL only)</span></a></span></p></div></div><div class="panel-body"><div><p><img alt="" height="160" src="../../../ib/businessmanagement/images/emergency.png" width="320"></p><p><a href="https://www.thinkib.net/businessmanagement/page/45242/57-crisis-management-contingency-planning-hl" title="Unit 5 - Operations Mgt » 5.7 Crisis management & contingency planning (HL)">Unit 5.7 - Crisis management and contingency planning</a> (HL only)</p><p>This section of the syllabus covers the following assessment objectives:</p><ul class="branded"><li><p><a href="https://www.thinkib.net/businessmanagement/page/45243/difference-between-crisis-management-contingency-planning" title="Unit 5 - Operations Mgt » 5.7 Crisis management & contingency planning (HL) » Difference between crisis management & contingency planning">The difference between crisis management and contingency planning</a> (AO2) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/45260/factors-that-affect-effective-crisis-management" title="Unit 5 - Operations Mgt » 5.7 Crisis management & contingency planning (HL) » Factors that affect effective crisis management">The factors that affect effective crisis management</a> (AO2): (i) Transparency, (ii) Communication, (iii) Speed, and (iv) Control (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/45243/difference-between-crisis-management-contingency-planning" title="Unit 5 - Operations Mgt » 5.7 Crisis management & contingency planning (HL) » Difference between crisis management & contingency planning">The impact of contingency planning for a given organization or situation in terms of (AO3): (i) Cost, (ii) Time, (iii) Risks, and (iv) Safety (HL only)</a></p></li></ul></div></div></div><div class="panel panel-has-footer" style="box-shadow: rgba(17, 0, 51, 0.3) 0px 10px 30px -15px; border-color: rgb(61, 30, 128);"><div class="panel-heading" style="background-color: rgb(61, 30, 128);"><a class="expander pull-right" href="#"><span class="fa fa-plus"></span></a><div><p><span style="font-family:arial,helvetica,sans-serif;"><span style="color:#FFFFFF;"> </span><a href="https://www.thinkib.net/businessmanagement/page/33222/56-research-development-hl" title="Unit 5 » 5.6 Research & development (HL)"><span style="color:#FFFFFF;">Unit 5.8 - Research and development (HL only)</span></a></span></p></div></div><div class="panel-body"><div><p><img alt="" height="218" src="../../../ib/businessmanagement/images/r-d_3-1.jpg" width="326"></p><p><a href="https://www.thinkib.net/businessmanagement/page/45356/58-research-development-hl" title="Unit 5 - Operations Mgt » 5.8 Research & development (HL)">Unit 5.8 - Research and development</a> (HL only)</p><p>This section of the syllabus covers the following assessment objectives:</p><ul class="branded"><li><p><a href="https://www.thinkib.net/businessmanagement/page/45477/the-importance-of-research-development-r-d" title="Unit 5 - Operations Mgt » 5.8 Research & development (HL) » The importance of Research & Development (R&D)">The importance of research and development (R&D) for a business</a> (AO3) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/45478/developing-products-that-address-customers-unmet-needs" title="Unit 5 - Operations Mgt » 5.8 Research & development (HL) » Developing products that address customers’ unmet needs">The importance of developing goods and services that address customers’ unmet needs</a> (of which the customers may or may not be aware) (AO3) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/45479/intellectual-property-protection" title="Unit 5 - Operations Mgt » 5.8 Research & development (HL) » Intellectual property protection">Intellectual property protection</a>: (i) copyrights, (ii) patents, and (iii) trademarks (AO2) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/45643/innovation-incremental-and-disruptive" title="Unit 5 - Operations Mgt » 5.8 Research & development (HL) » Innovation: incremental and disruptive">Innovation</a>: (i) incremental, and (ii) disruptive (AO2) (HL only)</p></li></ul></div></div></div><div class="panel panel-purple"><div class="panel-heading"><a class="expander pull-right" href="#"><span class="fa fa-plus"></span></a><div><p><strong><span style="font-family:arial,helvetica,sans-serif;"></span><span style="font-family:arial,helvetica,sans-serif;">Unit 5.9 - Management information systems (HL only)</span><span style="font-family:arial,helvetica,sans-serif;"></span></strong></p></div></div><div class="panel-body"><div><p><img alt="" src="../../../ib/businessmanagement/images/4-marketing/big-data.jpg" style="width: 300px; height: 183px;"></p><p><span style="font-family:arial,helvetica,sans-serif;"><a href="https://www.thinkib.net/businessmanagement/page/45669/59-management-information-systems-hl" title="Unit 5 - Operations Mgt » 5.9 Management Information Systems (HL)">Unit 5.9 - Management information systems</a> (HL only)</span></p><p>This section of the syllabus covers the following assessment objectives:</p><ul class="branded"><li><p><a href="https://www.thinkib.net/businessmanagement/page/42633/data-analytics" title="Unit 5 - Operations Mgt » 5.9 Management Information Systems (HL) » Data analytics">Data analytics</a> (AO1) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/45861/database" title="Unit 5 - Operations Mgt » 5.9 Management Information Systems (HL) » Database">Database</a> (AO1) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/44966/cybersecurity-and-cybercrime" title="Unit 5 - Operations Mgt » 5.9 Management Information Systems (HL) » Cybersecurity and cybercrime">Cybersecurity and cybercrime</a> (AO1) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/45859/critical-infrastructures" title="Unit 5 - Operations Mgt » 5.9 Management Information Systems (HL) » Critical infrastructures">Critical infrastructures</a>, including (i) artificial neural networks, (ii) data centres, and (iii) cloud computing (AO2) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/46175/virtual-reality" title="Unit 5 - Operations Mgt » 5.9 Management Information Systems (HL) » Virtual reality">Virtual reality</a> (AO2) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/45862/the-internet-of-things" title="Unit 5 - Operations Mgt » 5.9 Management Information Systems (HL) » The internet of things">The Internet of things</a> (AO2) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/45858/artificial-intelligence" title="Unit 5 - Operations Mgt » 5.9 Management Information Systems (HL) » Artificial intelligence">Artificial intelligence</a> (AO2) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/42634/big-data" title="Unit 5 - Operations Mgt » 5.9 Management Information Systems (HL) » Big data">Big data</a> (AO2) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/43392/customer-loyalty-programmes" title="Unit 5 - Operations Mgt » 5.9 Management Information Systems (HL) » Customer loyalty programmes">Customer loyalty programmes</a> (AO3) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/43395/digital-taylorism" title="Unit 5 - Operations Mgt » 5.9 Management Information Systems (HL) » Digital Taylorism">The use of data to manage and monitor employees: Digital Taylorism</a> (AO3) (HL only)</p></li><li><p>The use of <a href="https://www.thinkib.net/businessmanagement/page/45671/data-mining" title="Unit 5 - Operations Mgt » 5.9 Management Information Systems (HL) » Data mining">data mining</a> to inform decision-making (AO3) (HL only)</p></li><li><p><a href="https://www.thinkib.net/businessmanagement/page/45856/benefits-risks-ethical-implications-of-mis" title="Unit 5 - Operations Mgt » 5.9 Management Information Systems (HL) » Benefits, risks, & ethical implications of MIS">The benefits, risks and ethical implications of advanced computer technol</a>ogies (collectively referred to here as “management information systems”) and technological innovation on business decision-making and stakeholders (AO3) (HL only)</p></li></ul><section class="tib-teacher-only" readonly="true" title="This box is not visible to students"><div class="header" readonly="true"><img class="icon" src="../../../thinkib/icons/teacher-only.svg"> Teacher only box</div><div class="content" readonly="false"><p><span style="color:#FF0000;">Unit 5.9 is a large section of Unit 5 with plenty of new content that we have not seen in previous iterations of the syllabus. It is important for teachers and students to focus on the Business Management aspects of management information systems, rather than the ICT or technical aspects of these topics.</span></p><p><span style="color:#FF0000;">If your school offers Digital Societies as a subject (or similar, such as ICT), then you could speak with these colleagues for additional support of the aforementioned topics.</span></p></div></section></div></div><div class="panel-footer"><div></div></div></div><p><span style="font-family:arial,helvetica,sans-serif;"><img alt="" src="../../../ib/businessmanagement/logo-blue-black-1.png" style="width: 170px; height: 54px;"></span></p><script>document.querySelectorAll('.tib-teacher-only').forEach(e => e.remove());</script><section id="selected-pages"><h1>Selected Pages</h1><ul class="resources"><li class="item"><div class="img-container"><img src="../../../ib/businessmanagement/images/finance1.jpg" class="thumb thumb-cover"></div><div class="media-body"><h4 style="margin-top: 0;"><a href="../21747/34-final-accounts.html">3.4 Final accounts</a></h4><p>The topic of final accounts in the IB Business Management syllabus examines financial accounting (the published accounts...</p></div></li><li class="item"><div class="img-container"><img src="../../../ib/businessmanagement/images/culture_factors.jpg" class="thumb thumb-cover"></div><div class="media-body"><h4 style="margin-top: 0;"><a href="../44390/25-organizational-corporate-culture-hl.html"><span style="font-size: 0.9em;">2.5 Organizational (corporate) culture (HL)</span></a></h4><p>Learning outcomes“Culture is the programming of the human mind by which one group of people distinguishes itself from...</p></div></li><li class="item"><div class="img-container"><img src="../../../ib/businessmanagement/flashcards.jpg" class="thumb thumb-cover"></div><div class="media-body"><h4 style="margin-top: 0;"><a href="../38102/unit-16-revision-flashcards.html"><span style="font-size: 0.9em;">Unit 1.6 Revision Flashcards</span></a></h4><p>As part of your revision for Unit 1.6 of the syllabus, have a go at this activity using flashcards. How many of these 10...</p></div></li><li class="item"><div class="img-container"><img src="../../../ib/businessmanagement/images/finance-and-accounts-1.jpg" class="thumb thumb-cover"></div><div class="media-body"><h4 style="margin-top: 0;"><a href="../36874/unit-3-key-terms-finance-accounts.html"><span style="font-size: 0.9em;">Unit 3 Key terms - Finance & accounts</span></a></h4><p>It is through the correct use of subject terminology that students show their knowledge and understanding. This section...</p></div></li><li class="item"><div class="img-container"><img src="../../../ib/businessmanagement/images/hr21.jpg" class="thumb thumb-cover"></div><div class="media-body"><h4 style="margin-top: 0;"><a href="../21753/21-functions-evolution-of-hrm.html"><span style="font-size: 0.9em;">2.1 Functions & evolution of HRM</span></a></h4><p>"The world is moving at a tremendous rate. Going no one knows where. We must prepare our children, not for the world of...</p></div></li><li class="item"><div class="img-container"><img src="../../../ib/businessmanagement/images/stakeholders.jpg" class="thumb thumb-cover"></div><div class="media-body"><h4 style="margin-top: 0;"><a href="../30801/14-comprehension-questions.html"><span style="font-size: 0.9em;">1.4 Comprehension Questions</span></a></h4><p>Read the text for this unit on InThinking Business Management and answer the questions that follow.Please note there are...</p></div></li></ul></section>
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